Return Policy


We stand by our belief that our consumers will be completely satisfied with their experience and purchase here at  Wilsons However, if you are discontented with your purchase here, we have an easy and quick return process you can go through.

All return shipments should be returned to:

Wilsons Electronics

Once we receive the returned package, we will inspect whether the product is shipped with an authorized RMA number and that the product has not been tampered with. We will credit your account upon inspection, but please allow 5-7 business days for the credit to appear on your account. The refund will be fashioned in the same manner as the transaction for the payment on the purchase occurred. If we find the packages to be damaged or abused, we will not accept the return.

In the case of packages or discounted orders, acknowledge that they’d be given at a reduced rate and cannot be partially refunded or returned. The authorized RMA number for discounted packages are issued only for the complete return of these packages. We will not accept a partial or incomplete return of discounted packages or orders.

If a bundle is purchased but only a part of the bundle is returned to us, the discount for the bundle is void. The total of the bundle discount will be deducted from the refund. For instance, if you receive $200 in savings for purchasing a laptop and a printer together and only one of those 2 products is returned, the $200 bundle savings will be subtracted from your refund.

If a promotional item is returned, the value of the promotional item will be deducted from the refund amount. For instance, if you buy a camera that includes a free memory card, the total value of the memory card will be deducted from the refund if the memory card is not returned with the camera.

*Wilsons Electronics is not held accountable for any personal data or items that are left in returned merchandise.

*Wilsons Electronics is not held accountable for any damage that was done to a product consequentially or incidentally. If a product is substandard, they can be repaired, exchanged, or refunded at our discretion for either the same model or manufacturer’s equivalent model of the item purchased

Please read all the terms and conditions above. If the above terms and conditions are not met, Wilsons Electronics reserves the right to refuse the return.

Wilsons Electronics